Polar Help Desk Free 4.1
Free Version
Publisher Description
Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.
Key advantages:
- Source code available for purchase
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing models
Key benefits:
- Fully functional web based help desk, commercially free for 1 named user
- Reports and clear user-friendly interface
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Increase support staff awareness of both customer expectations and IT service management objectives
- Increase customer satisfaction through informing customer about each change of the incident status - communication becomes measurable.
- Customer service requests are fulfilled through Service Level Management processes
- Achieve consistent service levels
- Balance required service levels against the service cost
- Minimize the adverse business impact of incidents through faster resolution (enabled with the automated support processes)
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Solve the spam problem by transferring communication from email to help desk
About Polar Help Desk Free
Polar Help Desk Free is a free software published in the Helpdesk & Remote PC list of programs, part of Business.
This Helpdesk & Remote PC program is available in English. It was last updated on 19 March, 2024. Polar Help Desk Free is compatible with the following operating systems: Windows.
The company that develops Polar Help Desk Free is Polar. The latest version released by its developer is 4.1. This version was rated by 8 users of our site and has an average rating of 2.8.
The download we have available for Polar Help Desk Free has a file size of 9.44 MB. Just click the green Download button above to start the downloading process. The program is listed on our website since 2007-02-19 and was downloaded 488 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded software with your antivirus. Your antivirus may detect the Polar Help Desk Free as malware if the download link is broken.
How to install Polar Help Desk Free on your Windows device:
- Click on the Download button on our website. This will start the download from the website of the developer.
- Once the Polar Help Desk Free is downloaded click on it to start the setup process (assuming you are on a desktop computer).
- When the installation is finished you should be able to see and run the program.
